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Electronic Funds Transfer   
Direct Bill - Personal   
Direct Bill - Commercial   
Account Bill   

Questions?  Ask us.

Please feel free to call our billing customer service at (952) 921-9200 or (800) 862-6070 ext. 7200.

Hours:

Monday - Friday:  7:30 a.m. to 4:30 p.m. (Central Time)

Payments:

If you are insured by Western National Mutual Insurance Company, Western National Assurance Company or Pioneer Specialty Insurance Company, you can mail your payment to:

P.O. Box 59184
Edina, MN 55459-6184

If you are insured by Farmers Home Mutual Insurance Company or Western Home Insurance Company, you can mail your payment to:

P.O. Box 1212
Minneapolis, MN 55440-1212





Account Bill

What is account bill?
Account bill is a way of billing multiple policies on one statement on either a monthly (both Personal and Commercial Lines policies) or quarterly (Commercial Lines policies only) basis.

Do all of my policies need to be on account bill?
No. You can choose which policies you want on the statement.

What policies are eligible for account bill?
All policies are eligible for account bill with the following exceptions:
  • They cannot be billed to your agency.
  • They cannot be billed to your mortgage company.

  • When will my account be billed?
    The majority of accounts will be billed on their policy effective day. If you require another day, the billing day may be changed.
       Example:   Policy effective date = 3/10
       Billing date = 10th of the month

    Do all of my policies need to have the same effective date?
    No, policy terms do not need to have the same effective date.

    What payment plans are offered with account bill?
    The percentages billed depend on the term length of the policy and the frequency of the statements.

    Frequency Term Length First Installment Remaining Installments
    Monthly 6 months 20% billed one month prior to effective date 16% billed monthly, starting with the policy effective month
    12 months 20% billed one month prior to effective date 8% billed monthly, starting with the policy effective month
    Quarterly 12 months (Commercial Lines policies only) 25% billed one month prior to effective date 25% due 3 months, 6 months, and 9 months from the policy effective month


     Example:Monthly Account Bill
       Personal Auto policy effective 1/1
       20% billed in December
       16% billed in January
       16% billed in February
       16% billed in March
       16% billed in April
       16% billed in May
       20% billed in June for renewal premium
      
       Quarterly Account Bill
       Commercial Auto policy effective 1/1
       25% billed in December
       25% billed in March
       25% billed in June
       25% billed in September

    Do I need to wait until renewal to add policies to my account bill?
    No, policies can be added to your account at any time. If, however, the policy has an outstanding invoice or renewal offer, the payment for that invoice must be made before the policy will actually bill on the account bill statement. Policies will be added/deleted as of the current date only.

    Will there be any installment fees?
    Yes, each statement generated will be charged a $5.00 fee.

    How will endorsements be billed?
    Any endorsements will be billed on the next account statement. If the endorsement is processed midterm, it will be billed through the current installment percentage and the remainder will be spread across the remaining installments.
      
     Example: A Personal Auto policy, for its third installment, will bill up through 52% of the term premium (20% for the renewal, 16% for the second installment, and 16% for the third installment) minus payments received.
      The statement will bill 16% of the premium for the renewal or new business plus 52% of the endorsement.
      The next installment will bill 16% of the entire term premium (the renewal or new business amount plus the endorsement).

    Other Pay Plan Options
    Direct Bill - Personal Lines
    Direct Bill - Commercial Lines
    Electronic Funds Transfer


     



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