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Electronic Funds Transfer

You have the option of having your payment deducted directly from your checking or savings account on either a monthly or full-pay basis.

The Electronic Funds Transfer (EFT) deduction will automatically be for the minimum due, as shown on your account statement. If you want to have more than the minimum due deducted, you will need to call us and let us know the new amount. Amounts can be changed up to two business days prior to the due date.

Do all of the policies on the account need to be paid by electronic funds transfer?
Yes. If you have multiple policies on the account, they all must be paid by EFT.

Can I use different bank accounts to pay the policies on the account?
No. All policies on the account must be paid using the same bank account.

What policies are eligible for EFT?
All policies are eligible for EFT with the following exceptions:

• They cannot be agency-billed.
• They cannot be billed to your mortgage company.
• Personal Umbrella and Motorcycle policies require that another line of business, such as Personal Auto, also be billed on the EFT account.

When will the payment be deducted?
You will be sent a statement each month informing you of the amount and due date for that month's payment. Payments are deducted on your statement due date or the next business day. Most monthly statements are printed on the policy effective date with the due date being 18 days later. Full-pay EFT statements are printed approximately 18 days prior to your renewal date with the due date being your renewal effective date. If, however, you require another date, the date may be changed.

What pay plans are offered with monthly EFT?
The amount billed depends on the term length of the policy. If the policy term is six months, the premium is spread over six installments. If the policy term is twelve months, the premium is spread over twelve installments.

Term Length	First Installment	Remaining Installments
Six Months	One-sixth (1/6th) of the term premium billed one month prior to the renewal	One-sixth (1/6th) of the term premium billed monthly, starting with the term effective month
Twelve Months	One-twelfth (1/12th) of the term premium billed one month prior to the renewal	One-twelfth (1/12th) of the term premium billed monthly, starting with the term effective month

	Example:	Auto policy effective 1/1
		1/6th billed January for renewal premium
		1/6th billed in February
		1/6th billed in March
		1/6th billed in April
		1/6th billed in May
		1/6th billed in June
		1/6th billed in July for renewal premium

Endorsements processed after your monthly statement has been sent will be billed on the next account statement. The amount deducted on your current statement due date will not be adjusted for the endorsement.

Endorsements will be billed through the current installment percentage and the remainder will be spread across the remaining installments.

	Example:	Auto policy effective 1/1
		Personal Auto policy for third installment will bill up through one-half of the term premium (1/6th for the renewal, 1/6th for the second installment, and 1/6th for the third installment) minus payments received
		The statement will bill one-sixth (1/6th of the premium for the renewal or new business plus one-half (1/2) of the endorsement.
		The next installment will bill one-sixth (1/6th of the entire term premium (the renewal or new business amount plus the endorsement).

What pay plans are offered with full-pay EFT?
Six-month policies will be billed twice a year, approximately 18 days prior to the renewal effective date. Twelve-month policies will be billed once a year, approximately 18 days prior to the renewal effective date.

Any additional premium endorsements processed on your policies will be billed in full and due 18 days later.

What if I change bank accounts?
Simply notify us at least (3) business days prior to your current statement due date. We will send you a new authorization form to complete.

How much does it cost?
The EFT program is free.

What if I try EFT Payments and don't like it?
You can cancel your authorization by notifying us in writing at any time. Please note that we need to receive your request to discontinue EFT payments at least three (3) business days prior to your due date in order to stop a payment from being deducted from your bank account.

What else should I know?

• The minimum due on any outstanding bills must be paid before you can be set up for automated payments.
• If you want the payment deducted from a joint account, both parties need to sign the authorization form.

How do you sign up?
Signing up is easy. Just complete an EFT Authorization Form and send it along with a voided check or savings deposit slip to:



Other Pay Plan Options
Direct Bill - Personal Lines
Direct Bill - Commercial Lines
Account Bill

If you have a specific billing question on your policy, please feel free to call our billing customer service at (952) 921-9200 or (800) 862-6070 ext. 200. Our hours are 7:30 a.m. to 4:30 p.m. CT Monday through Thursday and 7:30 a.m. to 12:00 p.m. CT on Friday.