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December 11, 2013

Notice: Illinois Disaster Areas & Actions Required of Companies by the Illinois Department of Insurance

As of November 19, 2013, Illinois Governor Pat Quinn has declared thirteen Illinois counties disaster areas due to significant storm damage. As a result of this current disaster in the State of Illinois, insurance consumers may experience disruption of mail delivery and displacement from their residences, businesses, and other properties.

To help provide safeguard for consumers and to ensure that Illinois consumers affected by this disaster do not suffer unnecessary hardship, all entitites licensed or authorized to transact insurance business in the state of Illinois have been requested to implemented safeguards for all lines of business. These safeguards are designed to address problems consumers might face due to circumstances that make it difficult for consumers to take normal action required by policy language or otherwise required by insurers.

Effective immediately, all insurers (including Western National) have been asked to implement the guidelines below to govern treatment of all policyholders affected by this disaster, who reside in or own any property located in or around the counties that have been declared disaster areas by Governor Pat Quinn:

As in all such situations, Western National is taking the appropriate measures to ensure that our underwriting, claims, and other services meet the potentially altered needs of our policyholders in these disaster areas. In accordance with the Department of Illinois' request, we would like to provide the following navigation for Illinois disaster-related questions and concerns: